Frequently Asked Questions about FitStart
Clarity often arises from good answers.
Frequently asked questions about FitStart
What exactly is FitStart?
FitStart is a platform for people who want to get off to a good start – without being overwhelmed .
We offer structured starter solutions , carefully selected products and guidance for new or recurring phases of life.
Is FitStart only intended for new beginnings?
No. FitStart is also for people who have already started – and realized how quickly they can become overwhelmed .
A good start should still feel calm, clear, and achievable the second or third time around.
What distinguishes FitStart from other shops?
We don't just sell products.
FitStart stands for guidance, meaningful choices and solutions that truly make everyday life easier – not for mass production, trends or overpromises.
Products & Quality
Where do FitStart products come from?
Our products are carefully selected , tested and stored in Switzerland .
We want to know what we offer – not just what it looks like, but how it performs in everyday use .
Why are some products slightly more expensive than abroad?
Because we take responsibility:
✔ Quality control
✔ Swiss warehouse
✔ Fast delivery (1–2 working days)
✔ Reliable service
We focus on fairly priced products , not on cheap solutions – and not on overpriced luxury items.
Does FitStart only sell premium products?
No. A good start doesn't always require the most expensive thing , but the right thing .
That's why we focus on a balanced product mix – sometimes deliberately simpler if it makes everyday life better.
Order & Delivery
How quickly will my order be delivered?
Usually within 1-2 working days , as we ship our products directly from Switzerland .
Can I combine multiple FitStart areas?
Yes. You can easily order products from different categories (e.g., Pets & Travel) together.
Who will deliver the order?
We usually work with the Swiss Post, but can also rely on other partners such as Planzer or UPC if needed.
Returns & Support
What if a product doesn't fit after all?
No problem. Get in touch with us – we'll find a fair and straightforward solution .
FitStart stands for service on equal terms , not for hidden obstacles.
How can I reach you?
Via our contact form or by email --> support@fitstartgroup.com.
We respond personally, honestly and promptly .
Future & Participation
Can I give feedback or contribute ideas?
Absolutely. FitStart grows with real needs.
Feedback, wishes and experiences help us to develop better solutions .
Will there be additional areas?
Yes – but deliberately.
New FitStart areas will only be created if they truly offer guidance and added value .
Any questions – or ready for the next step?
A good start doesn't require perfection.
But rather guidance, trust, and solutions that truly fit.
If you're curious how FitStart can support you, explore our areas or contact us directly.
We are happy to help you.
Step by step. Clearly. Without overwhelming you.